Terms & Conditions

These terms and conditions apply to the BetterAgain app (hereby referred to as "Application") for mobile devices, created by BetterAgain Co. (hereby referred to as "Service Provider") as a Freemium service.

We never sell, rent, or share your identifiable personal or health data—period. Any disclosures of de-identified data are governed by our Privacy Policy.

You agree to these Terms by creating an account, tapping an “I Agree” or similar checkbox during registration, or by otherwise accessing or using the Application after being presented with these Terms. If you do not agree to these Terms, you must not create an account or use the Application. . It is strongly advised that you thoroughly read and understand these terms prior to using the Application. Unauthorized copying, modification of the Application, any part of the Application, or our trademarks is strictly prohibited. Any attempts to extract the source code of the Application, translate the Application into other languages, or create derivative versions are not permitted. All trademarks, copyrights, database rights, and other intellectual property rights related to the Application remain the property of the Service Provider. If we make material changes to these Terms, we will provide notice through the Application, by email (if you have provided one). Continued use of the Application after such notice constitutes acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Application and may delete your account.

The Service Provider is dedicated to ensuring that the Application is as beneficial and efficient as possible. As such, they reserve the right to modify the Application or charge for their services at any time and for any reason. The Service Provider assures you that any charges for the Application or its services will be clearly communicated to you.

Intellectual Property

You retain ownership of any content or data you submit. You grant BetterAgain a worldwide, non-exclusive, royalty-free license to use your data solely to deliver and improve the service, including generating de-identified insights.

All app designs, code, graphics, and trademarks are the property of BetterAgain Co. and may not be reused without permission.

Data Use and Protection

Data we collect and how we protect it is detailed in our Privacy Policy. Key points:

• Purpose: Power core app features, reminders, analytics, and aggregate research.
• Security: Data is encrypted in transit (TLS 1.2+) and at rest (AES-256), stored in ISO 27001-certified and SOC 2 Type II datacentres.

Disclaimer: Not a Medical Device

BetterAgain helps you track habits, medications, and wellness metrics; it does not provide medical advice or diagnosis.

• Not Medical Advice: Information and insights are for educational purposes only.
• Consult a Physician: Always consult your healthcare provider before changing your treatment plan.
• No Outcome Guarantee: Health outcomes vary; BetterAgain makes no guarantee of weight loss or efficacy.

Notifications

You consent to receive in-app notifications related to medication schedules and wellness tracking. You may manage or disable notifications in your device settings.

User Responsibilities

The Application is not intended for use by children under the age of 16 (or a higher age where required by applicable law). We do not knowingly collect personal data from children below this age threshold. If you are a parent or legal guardian and believe that a child has provided us with personal data without appropriate consent, please contact us at [email protected]. Upon verification, we will take reasonable steps to promptly delete such information from our records. We may implement age-gating or other measures to prevent the creation of accounts by underage users. Users who misrepresent their age may have their accounts suspended or terminated.

You must be at least 16 years old to create an account. The Application stores and processes personal data that you have provided to the Service Provider to provide the Service. It is your responsibility to maintain the security of your phone and access to the Application. The Service Provider strongly advises against jailbreaking or rooting your phone, which involves removing software restrictions and limitations imposed by the official operating system of your device. Such actions could expose your phone to malware, viruses, malicious programs, compromise your phone's security features, and may result in the Application not functioning correctly or at all.

Please be aware that the Service Provider does not assume responsibility for certain aspects. Some functions of the Application require an active internet connection, which can be Wi-Fi or provided by your mobile network provider. The Service Provider cannot be held responsible if the Application does not function at full capacity due to lack of access to Wi-Fi or if you have exhausted your data allowance.

If you are using the Application outside of a Wi-Fi area, please be aware that your mobile network provider's agreement terms still apply. Consequently, you may incur charges from your mobile provider for data usage during the connection to the application, or other third-party charges. By using the Application, you accept responsibility for any such charges, including roaming data charges if you use the Application outside of your home territory (i.e., region or country) without disabling data roaming. If you are not the bill payer for the device on which you are using the Application, they assume that you have obtained permission from the bill payer.

Similarly, the Service Provider cannot always assume responsibility for your usage of the Application. For instance, it is your responsibility to ensure that your device remains charged. If your device runs out of battery and you are unable to access the Service, the Service Provider cannot be held responsible.

In terms of the Service Provider's responsibility for your use of the Application, it is important to note that while they strive to ensure that it is updated and accurate at all times, they do rely on third parties to provide information to them so that they can make it available to you. The Service Provider accepts no liability for any loss, direct or indirect, that you experience as a result of relying entirely on this functionality of the Application.

The Service Provider may wish to update the Application at some point. The Application is currently available as per the requirements for the operating system (and for any additional systems they decide to extend the availability of the Application to) may change, and you will need to download the updates if you want to continue using the Application. The Service Provider does not guarantee that it will always update the Application so that it is relevant to you and/or compatible with the particular operating system version installed on your device. However, you agree to always accept updates to the Application when offered to you. The Service Provider may also wish to cease providing the Application and may terminate its use at any time without providing termination notice to you. Unless they inform you otherwise, upon any termination, (a) the rights and licenses granted to you in these terms will end; (b) you must cease using the Application, and (if necessary) delete it from your device.

Limitation of Liability

To the fullest extent permitted by law, the Service Provider and its affiliates, officers, employees, agents, partners, and licensors shall not be liable for any indirect, incidental, special, consequential, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses arising out of or relating to your use or inability to use the Application. In no event shall the total liability of the Service Provider exceed the amount you paid, if any, to use the Application.

Class Action Waiver

By agreeing to these Terms, you agree that any claims or disputes with the Service Provider must be resolved on an individual basis and not as a plaintiff or class member in any purported class, collective, or representative action. You expressly waive your right to file a class action or seek relief on a class-wide basis.

Arbitration Clause

Any dispute or claim arising from or relating to these Terms, your use of the Application, or any related matters shall be resolved through binding arbitration conducted in accordance with the rules of the American Arbitration Association. The arbitration shall be held in the state of Delaware, and the judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction. You agree that arbitration shall be conducted on an individual basis and not in a class, collective, or representative action.

You may opt out of the arbitration and class action waiver provisions by sending written notice to [email protected] within thirty (30) days of first accepting these Terms. Your notice must include your full name, the email address associated with your account, and a clear statement that you wish to opt out of arbitration. If you opt out, any disputes will be resolved in accordance with applicable law in a court of competent jurisdiction, and the remaining provisions of these Terms will continue to apply.

Changes to These Terms and Conditions

The Service Provider may periodically update their Terms and Conditions. Therefore, you are advised to review this page regularly for any changes. The Service Provider will notify you of any changes by posting the new Terms and Conditions on this page.

These terms and conditions are effective as of 2025-12-12

Contact Us

If you have any questions or suggestions about the Terms and Conditions, please do not hesitate to contact the Service Provider at [email protected]